Citibot is an omni-channel, AI powered chat system for government customer service and engagement. With Citibot, residents can chat through (1) The Government Website, (2) Text Message, (3) Facebook Messenger, (4) Twitter, and soon (5) WhatsApp to get questions answered, make service requests and submit direct messages to be escalated to a Live Conversation.
Citibot Integrates into the government technology stack, like a CRM for example, to submit data to the proper agency department. We work with local and state governments around the US and are founded and run by people who know the uniqueness and importance of government and the relationships of trust that can be built.
Click on your state for guidance on how you can participate.State of AlabamaState of AlaskaState of ArizonaState of ArkansasState of CaliforniaState of ColoradoState of ConnecticutState of DelawareDistrict of ColumbiaState of FloridaState of GeorgiaState of HawaiiState of IdahoState of IllinoisState of IndianaState of IowaState of KansasCommonwealth of KentuckyState of LouisianaState of MaineState of MarylandCommonwealth of MassachusettsState of MichiganState of MinnesotaState of MississippiState of MissouriState of MontanaState of NebraskaState of NevadaState of New HampshireState of New JerseyState of New MexicoState of New YorkState of North CarolinaState of North DakotaState of OhioState of OklahomaState of OregonCommonwealth of PennsylvaniaState of Rhode IslandState of South CarolinaState of South DakotaState of TennesseeState of TexasState of UtahState of VermontCommonwealth of VirginiaState of WashingtonState of West VirginiaState of WisconsinState of Wyoming
- Citibot Master Agreement
Citibot Master Agreement
- Model PA Template
Model PA Template