Multi-Function Devices and Related Software, Services, and Cloud Solutions The Portfolio Action Tracker (PAT) is a transparency tool that can be used to monitor and review the real-time status of NASPO ValuePoint portfolios. Click here to view Status

Important Update: Changes to How Your Printer Works

Microsoft is updating Windows to change how computers connect to printers. To block hackers and keep your data safe, a new security feature called Windows Protected Print (WPP) is deleting traditional printer software (drivers) and replacing them with a universal, highly secure system.

Why this matters to you: While this makes your computer safer, your printer will lose its advanced features if you don't act. Without the proper update, you will only be able to do basic printing, and you may lose essential functions like:

• Selecting specific paper trays
• Stapling or hole-punching
• Using secure PIN-code printing

What you need to do: To keep your printer working exactly the way you need it to, you must download a new Print Support App (PSA). The MFD Suppliers have provided NASPO ValuePoint with official links to these apps, which safely restore all of your printer's essential functions under Microsoft’s new security rules. Please use the links on each Supplier's portfolio page and follow the listed instructions.

***PORTFOLIO UPDATE***

Please be advised that as of 3/06/2026, Epson America, Inc. has elected to terminate their Master Agreement.  This Master Agreement and contractor information has been removed from the NASPO portfolio page. 

State Rollout Meeting

The purpose of these Master Agreements is to provide Multi-function Devices (MFD’s), Single-function Printers, Production and Industrial Print Equipment and Services, Large/Wide Format Equipment, Scanners, and Specialty Printers. Managed Print Services (MPS) and software bundles that enable efficient workflows which enhance the productivity and capability of the Devices are also included, along with digital document solutions that involve imaging, retrieval, archival, scanning services, and back file conversion. In addition, IT solutions (as they relate to Multi-Function Devices) such as Software as a Service (SAAS), cloud-based offerings, and web-based fleet management tools are also offered. For all other software and Cloud Solutions, please see the Cloud Solutions (2016-2026) and Software Value Added Reseller (SVAR) 2022-2029 portfolios.