Maximus US Services, Inc.

Master Agreement # AR3758

Award Categories:
Category 1 – Platform Management - A software solution that will offer a variety of applications to help customers (i.e., public entities) manage systems across platforms. Platform management will answer questions and contain solutions that remember, remind, and respond to users.

Category 5 – Social Listening - A software solution that allows entities to view the “voice
of the customer” across all input channels such as through email, web forms, social
media, and inbound calls. Solution utilizes a dashboard to effectively identify issues,
satisfaction, and needs.

Additional Value Add Items / Services may be offered by Contractor within the Award Categories
listed above. Such value-added solutions may include, but are not limited to, solutions as -
identity management, referrals engine, user behavior analytics, digital wallets, web hosting,
Website & web app development, eCommerce services and payment processing, etc.